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can I return my order?

We always aim to make sure you'll love your order, but if you do need to discuss returning anything, we’re happy to help. Just email us directly at [email protected] and we’ll take you through the process. Please note: we cannot be held liable for

live arrival guarantee

Should you encounter any issues with an order, simply contact our customer support team at [email protected] within 7 days of receiving your order. To streamline the process, please provide your order number, full name, and several clear photos of

my order arrived damaged, what should I do?

In the unfortunate event that your order arrives in a less-than-perfect condition, we are here to assist you. Kindly reach out to us promptly* via email at [email protected]. When contacting us, we kindly request you to provide the following detai